FAQs

Do you ship within the United States?

Yes, we currently ship within the United States only.

How long does shipping take?

Orders are processed within 1–2 business days, and delivery typically takes 3–7 business days after dispatch.

Do you offer free shipping?

Yes, we offer free standard shipping on all U.S. orders unless otherwise stated.

How can I track my order?

Once your order has shipped, you will receive a confirmation email with tracking information.

Can I cancel my order?

Orders can be canceled within 12 hours of purchase. After this time, orders may already be processed or shipped.

What is your return policy?

You may request a return within 14 days of receiving your order. Items must be unused and in original packaging.
Please review our Return & Refund Policy for full details.

What should I do if my item arrives damaged or defective?

Please contact us within 48 hours of delivery with photos of the issue, and we will assist you with a replacement or refund.

Are your appliances covered by warranty?

Some products include a manufacturer’s warranty. Warranty details are listed on the product page where applicable.

What payment methods do you accept?

We accept major debit and credit cards through secure payment gateways.

Do you offer international shipping?

No, we currently ship within the United States only.

How can I contact customer support?

You can reach us at:

Email: support@karnyxil.com
Phone: +1 801 998-1730